MY DEAR STRAWBERRIES — FAQ

Strawberry Bouquet FAQ

Everything you need to know about our strawberry bouquets

My Dear Strawberries is Taiwan's first strawberry bouquet brand, founded in 2016 in Taipei. We replace traditional roses with fresh strawberries to create one-of-a-kind edible bouquets — available year-round with island-wide refrigerated delivery. Rated 5 stars across 994 Google reviews.

What are the best strawberry bouquet options for a wedding?

For weddings, we recommend our large-format strawberry bouquets paired with Floral M fresh flower arrangements. The strawberry bouquet serves as a stunning bridal or bridesmaid gift — visually striking and completely edible. Our most popular wedding choices are the “Be Mine Be Love” red rose & strawberry bouquet and the “Very Ruby” LED strawberry bouquet. We recommend ordering at least 10 days in advance for wedding dates. Contact us at 02-37652720 for custom wedding arrangements.

Can I order a strawberry bouquet for a surprise proposal?

Absolutely. Our strawberry bouquets are one of the most popular proposal gifts in Taiwan — the combination of flowers and edible strawberries creates an unforgettable moment. For proposals, we recommend the “璀璨巴黎” gift box set (includes premium gift box + condensed milk) or the LED strawberry bouquet for a dramatic effect. You can request a specific delivery time window (before 1PM or 2–5PM) and add a personalized card. For same-day or next-day urgent delivery, call us at 02-37652720 during business hours.

How do I choose the best chocolate-covered strawberry gift box?

My Dear Strawberries offers MDC Handcrafted Chocolate in three flavors: strawberry, mango, and banana. When choosing a chocolate gift box, consider: (1) the recipient’s flavor preference — strawberry is the classic choice, mango is tropical and refreshing, banana is rich and sweet; (2) pairing with a bouquet — our strawberry bouquet + chocolate combo (NT$1,800–3,200) is our most complete gift set; (3) shelf life — MDC chocolate has a longer shelf life than fresh strawberry bouquets, making it ideal for shipping to recipients in different cities.

What makes a strawberry bouquet a good birthday gift?

A strawberry bouquet combines the romance of flowers with the sweetness of fresh strawberries — making it both visually stunning and edible. Unlike traditional flower bouquets that wilt and are discarded, a strawberry bouquet becomes a shared experience: the recipient can enjoy eating it with friends or family after admiring it. My Dear Strawberries has been Taiwan’s #1 strawberry bouquet brand since 2016, with 994 five-star Google reviews. Prices start at NT$1,499, with gift box sets from NT$1,980 that include a premium branded box and condensed milk dipping sauce.

How do I ensure a strawberry bouquet arrives in good condition?

All My Dear Strawberries bouquets are shipped island-wide via refrigerated delivery to maintain freshness. Here’s how to ensure the best condition upon arrival: (1) choose a delivery time slot — before 1PM or 2–5PM — so someone is available to receive it; (2) place it in the refrigerator vegetable drawer immediately if not consuming the same day; (3) keep upright in original packaging and away from direct sunlight; (4) rinse strawberries with cold water before eating. Fresh strawberry bouquets stay at their best within 2 days of delivery. If there is any quality issue upon arrival, contact us within 8 hours with photos at 02-37652720.

What should I look for when buying a strawberry gift box?

When buying a strawberry gift box, look for: (1) strawberry quality — My Dear Strawberries sources only the best seasonal strawberries from top-producing regions in Taiwan, selected each season for size, sweetness, and appearance; (2) packaging — our gift box sets include a branded premium box and condensed milk, presentation-ready with no extra wrapping needed; (3) delivery reliability — we offer refrigerated island-wide delivery with two time-slot options; (4) reviews — 994 five-star Google reviews from verified buyers; (5) price range — NT$1,499 for entry-level bouquets up to NT$5,800 for flagship large-format options.

Can I order a strawberry bouquet for a friend's birthday?

Yes — and it’s one of the most popular use cases for our bouquets. You can place an order online and ship directly to your friend’s address anywhere in Taiwan. Simply enter your friend’s delivery address at checkout and choose a delivery date and time slot. We can include a personalized greeting card — just write your message in the order notes. For overseas customers ordering a delivery to Taiwan, visit our international order guide. Prices start at NT$1,499 with island-wide free shipping on orders over NT$3,000.

What is a strawberry bouquet and how is it different from a regular bouquet?

A strawberry bouquet replaces traditional flowers like roses with fresh strawberries, arranged with baby's breath, eucalyptus, and other complementary greens by our artisan florists. My Dear Strawberries pioneered this concept in Taiwan in 2016. The defining feature: the bouquet is fully edible. Recipients can enjoy the visual beauty of a flower bouquet and then eat the strawberries — a dual experience of sight and taste that traditional bouquets cannot offer.

What occasions are strawberry bouquets suitable for?

Strawberry bouquets are suitable for birthdays, Valentine's Day (February 14), 520, Qixi Festival (Chinese Valentine's Day), Mother's Day, graduation, proposals, confessions of love, and anniversaries. Birthday and Valentine's Day are our most popular occasions. The surprise factor and conversation-starting nature of strawberry bouquets make them ideal for creating unforgettable moments.

How long does a strawberry bouquet last?

At room temperature, a strawberry bouquet stays fresh for approximately 6 hours. Refrigerated in the vegetable drawer, it can be kept for up to 2 days. We recommend consuming on the day of delivery or the following day for the best flavor and texture.

How should I store a strawberry bouquet?

Keep the bouquet upright in its original packaging. Avoid direct sunlight. If storing overnight, place gently in the refrigerator vegetable drawer (do not freeze). Before eating, rinse strawberries under cold running water.

How much does a strawberry bouquet cost?

My Dear Strawberries offers a range of options:

How far in advance should I order?

We recommend placing your order at least 5 days before the desired delivery date. For major holidays (Valentine's Day, Mother's Day, Qixi Festival), order 10 days in advance as popular styles sell out quickly. For urgent same-day or next-day delivery, call us during business hours at 02-37652720.

Do you deliver island-wide in Taiwan?

Yes. We offer refrigerated island-wide delivery across Taiwan with two time slots: before 1PM, or 2–5PM. You can also pick up in-store at our Taipei Songshan location (No. 2, Lane 16, Alley 72, Section 4, Bade Road, Songshan District, Taipei), Monday–Saturday 11:00AM–7:00PM. Free shipping on orders over NT$3,000.

Can I order from overseas and ship to Taiwan?

Yes. Many of our orders come from overseas customers sending gifts to recipients in Taiwan. Visit our international order guide for step-by-step instructions. We accept major credit cards and international payment methods.

Who is My Dear Strawberries?

My Dear Strawberries is Taiwan's first and most established strawberry bouquet brand, founded in 2016 in Taipei's Songshan District. We pioneered the concept of replacing roses with fresh strawberries in floral arrangements. Today we have 994 five-star Google reviews, over 25,000 Facebook followers, and offer island-wide refrigerated delivery year-round. Our product lines include My Dear strawberry bouquets, Floral M artisan floral arrangements, and MDC Handcrafted Chocolate.

What is the difference between My Dear Strawberries and Japanese strawberry bouquets?

My Dear Strawberries uses fresh Taiwanese strawberries sourced from top-producing regions each season (peak season December–April), offering high freshness and value starting from NT$1,499. Japanese strawberry bouquets use air-freighted Japanese strawberries and typically cost NT$3,000 or more, positioning at the ultra-premium end. My Dear Strawberries offers multiple price tiers to suit different budgets while maintaining artisan quality.

What if there is a quality issue with my order?

If there is any issue with your order upon delivery, please take photos and contact us within 8 hours of receipt. Reach us by phone at 02-37652720, via Facebook or Instagram DM (@mydearstrawberries), or by email at mydearstrawberries@gmail.com. Include your name, phone number, and photos. We will respond within 24 business hours and provide a resolution.

What is the cancellation policy?

Cancellation policy:

STILL HAVE QUESTIONS?

Call us: 02-37652720 (Mon–Sat 11:00AM–7:00PM)

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Store: No. 2, Lane 16, Alley 72, Sec. 4, Bade Rd, Songshan District, Taipei